FREQUENTLY ASKED QUESTIONS (FAQ)

What is the delievery time?

Within Pakistan: 2-5 working days & International: 7-15 working days.

What of the product color varies?

We will give an exchange in case the delivered product is different from specifications confirmed at the time of ordering.

Can I return or exchange my order?

EXCHANGE & RETURN POLICY:Articles can be exchanged or returned within 30 days after purchase.If you wish to exchange or return an article, it should be unused, all tags should be intact, packing should be in its original condition and original invoice must be present.

What if my outfit is damaged?

Your complaint shall be entertained by us. We will look into it and if the fault appears to beat the company’s end, you will be provided an exchange.

How shall I make a payment?

There are two options available to make payments for your online orders:

1. COD (Cash On Delivery) for Pakistan Only.

2. Bank Transfer. (The amount of bill is required to be transferred to given Bank Account in Advance)

Can I cancel my order?

Once confirmed, your online order enters an automatic processing system and hence cannot be canceled afterwards.