Free shipping above 5000pkr in Pakistan.

Privacy Policy

Privacy Policy for Panache by Mona

This Privacy Policy describes how Panache by Mona ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Personal Identifiers: This includes your name, email address, postal address, phone number, and other contact details.
  • Payment Information: We may collect payment information, including credit card numbers or other payment account details, when you make a purchase on our website. However, we do not store payment information on our servers.
  • Order History: Information related to your purchases, including the products you have bought, the date of purchase, and transaction details.
  • Website Usage Data: Information about your interactions with our website, such as your IP address, browser type, operating system, and pages you visit.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing and shopping behavior on our website.

    2. How We Use Your Information

    We use your personal information for the following purposes:

    • To process and fulfill your orders.
    • To communicate with you about your orders, updates, and promotions.
    • To improve our website, products, and services.
    • To analyze trends and gather demographic information.
    • To respond to your inquiries and provide customer support.
    • To send you marketing communications if you have opted in to receive them.

      3. Information Sharing

      We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and providing services to you. These service providers are contractually obligated to keep your information confidential.

      We may also disclose your information when required by law, to protect our rights and safety, or in the event of a business transfer.

      4. Your Choices

      You have the following choices regarding your personal information:

      • You can update or correct your personal information by logging into your account on our website.
      • You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails.

        5. Security

        We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

        6. Changes to this Privacy Policy

        We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

        7. Contact Us

        If you have questions or concerns about this Privacy Policy or our data practices, please contact us at monaembroidery@gmail.com .