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Terms & Conditions

Panache by Mona Terms and Conditions

Last Updated: [04-10-2023]

1. Acceptance of Terms:

By accessing or using the Panache by Mona website ("") and purchasing products from us, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our Website or make any purchases.

2. Orders and Payments:

2.1. Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

2.2. Pricing: Prices for our products are listed on the Website and are subject to change without notice.

2.3. Payment: We accept payment through various methods as indicated on our Website. Payment must be made in full before the order is processed.

3. Shipping and Delivery:

3.1. Shipping: We offer shipping services to different locations. Shipping costs and delivery times are provided during the checkout process, for more information you can visit Shipping Policy.

3.2. Risk of Loss: Risk of loss or damage to the products passes to you upon delivery.

3.3. International Orders: For international orders, you are responsible for any customs duties, taxes, or import fees imposed by your country's authorities.

4. Returns and Refunds:

Please refer to our Exchange & Return for detailed information on returns and refunds.

5. Privacy Policy:

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

6. Intellectual Property:

6.1. Trademarks: Panache by Mona, our logo, and all related names, logos, product names, and designs are trademarks and intellectual property owned by us. They may not be used without our prior written consent.

6.2. Copyright: All content on this Website, including but not limited to text, images, graphics, logos, and videos, is protected by copyright and may not be reproduced without our permission.

7. Limitation of Liability:

7.1. Disclaimer: We make no warranties or representations regarding the accuracy, completeness, or suitability of the information and materials provided on the Website.

7.2. Liability: In no event shall Panache by Mona be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of the Website or products purchased through the Website.

8. Governing Law:

Our Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan and you agree that the courts of Karachi (including any consumer court) will have exclusive jurisdiction in any dispute that you have with us.

8.1. Custom/Duties/Taxes:

When ordering goods from for delivery overseas you may be subject to pay Import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for Customs clearance must be paid by you; We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from, you are considered the Importer of record and must comply with all laws and regulations of the country in which you’re receiving the goods. Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by Customs Authorities.

9. Changes to Terms:

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website. Please review these terms periodically for changes.

10. Contact Us:

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Phone: +92 300 8220046